We are pleased to accept work from the UK or abroad, as long as the output is in English and our payment terms are agreed.

Written quotations will be provided and a signed Booking Form is required before undertaking any project.

Please note – if the client’s original requirements change, we reserve the right, after suitable consultation, to amend the original quotation.

Payment is via credit card or cheque.

All invoices will be submitted in £ sterling and will be subject to any bank charges related to bank transfers and charges.

Please note we are not responsible for the end use of any document produced or edited by us. Clients are solely responsible for its appropriate use, including abiding by any copyright laws, plagiarism laws and publishing requirements. We are not responsible for the content of any document supplied to us. Clients should not pass off plagiarised material as their own original work. We will assume no responsibility for any plagiarised material supplied by a client and reserve the right to return the work should we become aware of such inappropriate use. We retain the right to reject work for any client which involves material we find to be illegal, immoral or objectionable.

Should any errors be found in the work, we are liable for the cost of the work only –no further liability is acknowledged.

Please note – in the current climate of prolific computer viruses, all incoming emails, files or disks will be scanned. However, even after scanning we will still not open unsolicited attachments to emails or emails containing no message alongside the attachment

Please note for insurance and safety reasons, we cannot permit personal visits to our premises

Please note – back-up copies of client files are kept for a period of one year only. After that time, they will be deleted. We advise all clients that original documents should be sent via a traceable method of delivery, either by post office special delivery or courier.